Our dedicated team is on hand to deliver exceptional care 24/7, all year round. With 31 Senior Carers and Carers and in-house team of 6 highly trained office/operational staff to keep everything running smoothly, you can be sure that your care will always be InSafeHands.
As the inspirational head of InSafeHands, Rachel leads by example. Highly respected in the local care community, she regularly shares her knowledge with a network of 70 care managers across the region, whilst pioneering new evidence-based approaches which ensure that we continue to be at the forefront of personalised care provision.
Every day, she uses her vast knowledge and experience of health and social care services acquired in both clinical professional and managerial roles to make InSafeHands a major UK provider of personalised home care services.
On a day to day basis, Rachel is very much hands on, using a nurse-led approach to mentor new team members and ensure that everyone is exceptional at what they do. As a registered nurse and Chair of trustees at a leading Cheshire hospital, Rachel, together with her talented team, has been instrumental in developing the high standards of service which have led to the business consistently achieving a CQC rating of Good ever since our launch in 2009.
Mary joined the company in January 2015, and she ensures that the company remains financially viable with robust systems for cash flow. She is responsible for all financial aspects of the business in relation to payroll, invoicing, paying Cheshire East Council, ordering and receipt of goods, payments of client’s bills and spending funds, along with management of petty cash and general admin duties. Mary always ensures that staff are supported in their job roles and helps everyone who is new to the business.
Lynn has had 38 years’ experience in the NHS, initially as a Registered Nurse and then moving into general management, working across a spectrum of organisations and services, and latterly working as an Associate Director. Having recently semi – retired, now working part time, Lynn joined the company in June 2017 to help with the ongoing development of the business. Lynn is happy to share her knowledge and experience to help develop those wanting to learn.
Lynne joined the company as a Care collaborator in 2017, after previously running her own business. Lynne, started part-time at the company as a Carer and quickly showed what a difference she could make to our clients, she undertook her NVQ level 2 and subsequently gained a senior Carers role, working in a supervisory role supporting our new Carers and our clients.
Now working weekdays in the office Lynne ensures that the carers are effectively trained, that supervision of staff and observations of care are undertaken, and that clients care is delivered to a high standard. Lynne also does all the staff scheduling and oversees the recruitment of Care staff.
Business Support Administrator
Milly joined the company after completing a Business Administration apprenticeship in 2020. She is the main support to both the Service Co- Ordinator, and Financial Administrator. Milly is an asset to our team and very supportive to all the team members, both office and care staff, helping to resolve any issues that may arise and ensure that all the Clients care needs are being met and with staff rostered accordingly. Milly works hard as part of the overall team. She is planning to undertake further qualifications so as to take on a wider remit within the company moving forward.
Andrea joined the company in 2012 and is a key member of the office team. Always on hand to support all the office and care staff with any admin duties and helps staff and clients with all issues/concerns. Andrea coordinates many of the planned events and always goes the extra mile.